Frequently Asked Questions

How do I build my first flow?

In Wilson, new pages are created through buttons — so to build a flow and create a page, you’ll first need to set up a button.

Head to the Editor tab and click the blue Edit Page button under the Conversation Preview section. Scroll down to the Options menu, where you can customize your button’s name under Button Text.

Next, you’ll assign a Target Page — this is where the flow will go after the button is clicked. Open the Target Page dropdown and select Create New Page at the top of the list.

Give your new page a name, then choose a Page Type from the dropdown:

  • Message – Displays a message and moves on automatically
  • Decision – Lets the visitor choose from multiple options
  • Information – Collects data, like a form
  • Link List – Shows links to redirect visitors to resources
  • End – Closes out the conversation flow

Once you’ve made your selection, hit the blue Create button and you’re all set!