“Gave visitors another way to find resources…”

“Chat experience  is always on brand…”

“Wilson helps drive engagement…”

“Scales customer support without adding headcount…”

The #1 Smart Chat Tool For Medical Marketing

Wilson directs traffic in new ways and guides visitors through your customized funnel.

Why is wilson right for medical marketing?

Wilson Engagement is a deterministic, highly structured engagement tool designed to use pre-mapped conversation flows and intuitive “quick-reply” navigation, Wilson guides prospective patients toward specific outcomes like directing users to valuable resources, answering FAQ, and directing patients to your calendar.

HIPAA compliance and personal medical information are potential liabilities on a medical website. By working with Wilson Engagement technology, that liability can be intelligently and cost-effectively avoided. Learn more about Wilson Engagement and how it works.

100% Accurate Answers

Precise, pre-approved answers with no risk of unapproved responses.

Compliant Medical Lead Funnel

Optimize user engagement, track visitor funnel traffic, and track your growth.

High Value Content Navigation

Virtualize your funnel and direct users to valuable resources.

See How Wilson Works For Your Industry

Easily Measure Engagement Funnels

Wilson is equipped with an intuitive analytics suite designed to track your most important performance metrics without requiring a data science degree. Spot trends, identify bottlenecks, and measure growth with ease while you scale your site traffic.

Common Key Performance Indicators (KPI’s)

Follow User Paths

Map out the exact conversation pages that your visitors take, giving you a visual breakdown of user behavior from entry to exit.

Optimize Navigation: Are users taking the scenic route to find what they need? Give them a faster path to  your sites high value content.

Identify Bottlenecks: Pinpoint the exact moments where users hesitate, stall, or drop off.

Structured Flows & Quick Replies

Wilson uses structured conversation paths and quick-reply buttons to optimize the patient experience. By replacing open-ended text fields with guided choices, open ended browsing becomes seamless, high touch engagement.

Flow Visualization Editor updates as your make changes, no need to constantly refresh to see your changes in effect.

Structured Flows deliver precise, pre-approved responses so patients get accurate information every time.

Conversational Guardrails can be created to guide prospective patients towards your high value content or intake forms.

Zero typing friction with button based choices allows lightning fast navigation, especially on mobile where ~65% of medical traffic lives.

Wilson is built for your team

See how Wilson’s 24/7 structured funnels capture intent, eliminate typing friction, and deliver 100% accurate, compliant patient navigation. Best of all, you can invite your entire clinic on board on day one. Our workspace features true unlimited seats, so your software bill never increases just because your team does.

Wilson uses structured conversation paths and quick-reply buttons to optimize the patient experience. By replacing open-ended text fields with guided choices, open ended browsing becomes seamless, high touch engagement.